Our Process 2018-01-25T13:08:31+00:00

Our Process

From top to bottom, our loan process has your goals in mind.

1Understanding

We make sure we take the time to truly get to know your case, but even more importantly, to get to know you!

Our team reviews your income, credit, assets and debt situation to make sure you are all set to get pre-qualified for a loan.

You will learn how much of a loan you qualify for. That way, you have a clear understanding of what you should or shouldn’t pursue.

This is an essential kick-off point to make your loan journey a downhill stroll.

Understanding your loan
Loan Processing

2Pre-Approval

Our approval process is magical. Here’s the trick. Do all the heavy lifting upfront.

An Underwriter will review your loan and issue a loan commitment pending certain conditions such as your accepted purchase contract, appraisal, Title etc.

Having a pre-approval loan completed will give you complete peace of mind when continuing your home search and will also make your offer much more attractive to potential sellers.

3Processing

Once we receive an executed purchase contract, the fun begins.

We will send you a list of items to get back to us such as income statements, bank statements, identification etc.

With these pieces, we will generate your initial loan disclosures. Once you give us confirmation to begin the loan process, your loan is assigned to one of our processors. Your processor will delve deeper into your documents to make sure everything is A-OK. Be ready to send over any extra documentation requested as quickly as possible to strengthen your case and to avoid any delays. Your processor will order the appraisal along with Title request, Verifications of Employment etc.

Once all documents are in the file it will be sent to Underwriting.

The Underwriter is the one who makes the final decision on your loan approval.

Contract Processing
Mortgage Loan Processor

4Conditional Approval & Review

The Underwriter will review all the documents that were sent by the processor and make sure they all are complete and meet your specific loan’s guidelines.

Afterwards, the Underwriter will create a final list of items needed to approve your loan for closing. This is known as a Conditional Approval. These are things you must do, or documents you must provide, to the processor in order for the loan to be approved.

Once all items are received, the processor will send the requested items back to the Underwriter for final review and approval. Assuming all of the items are in the file and are exactly what the Underwriter is looking for, the loan will be Cleared to Close.

Loan processed, conditions met. Check here and check there. Checkmate.

5 The Closing

Finally, our favorite part of the process. Prior to closing, you must accept and acknowledge your Initial Closing Disclosure. Once accepted, there will be a 3-day waiting period. You are now officially Cleared to Close.

Now that your loan is Cleared to Close it will be sent to the closing department. They will send instructions to the Title Co so they can prepare your closing documents correctly and accurately with all your exact loan terms.

After the Title Co prepares the final loan documents, they will send our closing team a copy of the Final Closing Disclosure which will show all the exact numbers you will be agreeing to when you sign at the closing table.

Finalizing paperwork, confirming the total funds and working side by side with your closing team are all just the final pieces to welcome you into a beautiful new chapter of life.

Buying a new home

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For more Licensing Information click here.

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.